Do you carry more products than what is shown on your web site?
Yes, we do! We also add new items to our web site on a regular basis to give you, our customer, the best selection possible in gifts, jewelry, and home decor. If you have any questions about items not found on our web site, please contact us and a customer service specialist will be happy to assist you.
Do you have a mailing list so I can be notified about new products, sale items, and specials?
Yes, we do. Contact us so we can add you to our exclusive e-mail list. Please read our privacy policy if you have any questions.
Do you accept personal checks?
No, we do not. We do, however, accept credit cards from American Express, Discover, MasterCard, and Visa.
What if I receive an item that has been broken during the delivery process?
If your order has been damaged during shipping, please contact our Customer Service department for instructions and an RMA before returning the damaged merchandise.
Can I return products for a refund or make exchanges?
You may return items that have been purchased from us except for items that have been personalized or custom engraved. To return an item, you must have an authorization from us. Please contact our Customer Service department for instructions and an RMA before returning any merchandise. There is a 10% restocking fee for returned items and returns must be made within 30 days of our shipment date.
What is a "Limited Edition" figurine?
Each year new collectible figurines are produced and some are limited in production. Once those figurines are sold, the mold is retired and indefinitely withdrawn from production. Because of their limited distribution, these are some of the most sought after collectibles.
How many Precious Moments figurines have been made?
The Precious Moments figurine line has produced well over 1,500 figurines since the first 21 figurines were introduced in 1979.
What are Italian charm bracelets?
Italian Charms are a unique bracelet sensation from Italy. Italian Charm Bracelets are made up of modular interlocking links, each link with a different design on it. The result is a sleek, stylish bracelet that can be easily changed by removing, adding and re-arranging the links. This modular approach allows you to create a one-of-a-kind bracelet that reflects your interests and hobbies and is uniquely you.
What are laser charms?
Italian laser charms are made by special laser engraving machines that permanently etch symbols, letters, artwork, or sayings onto a stainless steel bracelet link. These Italian laser charms feature quality, durable artwork that will never wear off. The Diamond Store's laser charms are very detailed and readable and are unique works of art.
What if I want an Italian charm link(s) with custom engraving?
Your Italian charm bracelet is a great way to show how you feel and to express yourself. Italian laser charms can help you do that by having your own individual message engraved onto a stainless steel charm(s). Contact us for custom engraving. |
